How do I change the details on my Licence/Permit?

A Licence holder can apply to make a change to the details of an active licence.

Click on “My Licences/Permits” under the Trainer or Riders Agent menu, all of your licences/permits will be displayed under the “My Licences/Permits” tab. Select the active Licence you wish to change, your Licence/Permit will appear in accordion format.

Open the accordion in which you wish to make a change. Click on “Request Change” to enable the current details to be edited. Complete the change/changes you wish to be considered, then click ‘Save’. A yellow warning symbol will appear at the top of the accordion to indicate that this section is awaiting change approval. Make changes to any other accordions as applicable. Finally, submit changes by clicking the ‘Submit Changes’ button at the bottom of the licence details accordion. The change will be reviewed and accepted/rejected by the Licensing team.

You can review the changes made using the “View Change History” option at the bottom of each section. This displays the date and status of the change.