Some of our customers will have more than one profile. This will be the case if you need to access the site on behalf of somebody else, such as working on behalf of a trainer or owner.

Every customer of the site is registered individually. Every customer has their own profile, their own inbox and other items unique just to them. The process of switching profiles allows you to access these elements as well as undertaking tasks on behalf of somebody else.

If you are a customer with more than one profile, click on your profile name in the top-right corner of the screen. In the drop-down menu, you will see all of the profiles available to you. Just click a profile name to change to that profile.